Enquiry
You send a short request. We collect only what's needed to route it and run a preliminary conflict check — nothing sensitive yet.
- Your name and how to reach you
- Business name and a broad matter category
- A short, general summary of what you're dealing with
- Any known opposing or related party names, for conflict screening
What not to send: no documents, financial or ID details, detailed facts, or privileged strategy at this stage. Uploads are intentionally disabled until after conflict review and a portal invitation.
Conflict review
Before we discuss your matter, we check whether we can act. This is a professional judgement — the system helps organize the check, but a lawyer makes every decision.
- We search names and known aliases against our records
- Possible matches are surfaced for a lawyer to review
- A conflict is never cleared automatically
- We route your enquiry to proceed, ask for clarification, decline, or refer out
Please note: conflict screening is a careful workflow, not a guarantee that no conflict exists. Results are for our review and are not shared back to you.
Consultation
If the matter is suitable, we offer a time to talk it through and decide together whether to proceed.
- We offer approved appointment times after the preliminary review
- You receive confirmation, reminders, and easy reschedule or cancel links
- We may send a short, safe information request to prepare
- No relationship is formed simply by meeting
Written engagement
If we both decide to go ahead, we confirm the relationship in writing before any work begins.
- We complete a final conflict review and confirm your identity
- You receive an engagement letter setting out scope, terms and the responsible lawyer
- If enabled for the participating firm, you sign through its approved e-signature workflow
- We then open your matter and invite you to the secure client portal
Only now does a lawyer-client relationship exist, and only for the scope described in that letter.
Please read before you submit an enquiry
Submitting a request does not create a lawyer-client relationship. Do not include confidential information, urgent deadlines or detailed opposing-party information. The practice must complete a conflict check and confirm an engagement in writing before acting for you.
If we can't act
A clear non-engagement notice
Sometimes we decline a matter — because of a conflict, scope, or fit. When that happens, we tell you plainly.
We confirm in writing that we are not acting for you and will not protect any deadlines, so you can seek other counsel without delay. We never imply that another lawyer has accepted your matter.
Payment boundary
What you can pay online
Online payment is limited to completed, invoiced work. Retainers and trust funds are not accepted through this website.
Where a matter requires funds held in trust, in a live deployment the participating firm would provide its approved trust-payment instructions separately — those never move through this site's payment flow.
Ready to begin?
Send a short request. We'll run a preliminary conflict check and tell you honestly whether we can help.